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paradise cars malaysia - kuantan airport car rental companies

Paradise Cars Malaysia - A car rental division set up to compliment the travel industry that we and our customers have been enjoying. We provide self-drive cars as well as multilingual skilled chauffeurs to provide the most comfortable drive. You will get the very best value with us as our motto is 'Go Economy, Go Places'. Sightseeing tours and transfers are provided. Choices of daily to weekly are available all based on your convenience. We work around the clock providing a 24 hour service.
paradise cars malaysia depot information

Paradise Cars Malaysia Rental Terms for travel between 24-Nov-2016 and 25-Nov-2019

Payment
An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.
The supplier accepts Credit card and Debit card but does not accept American Express.

Payment:
Deposit: a minimum of $300 will be collected by Credit Card Only at the time of the rental and fully refunded after 14 days upon vehicle returned.
Please note that banking charges may incur when using your card.

Cancellation
In the event of cancellation the initial deposit paid remains non-refundable.
1 day full charge for No Show.
No charge if the cancellation is made within 7 days of the original booking time.

Fuel Policy
Vehicle must be returned with same amount of fuel as rented to avoid a refueling service charge.

Geographic
Vehicles cannot be taken outside the country of Malaysia. If the vehicle is driven outside of Malaysia, a penalty charge will apply, plus time and expenses.

State and Local Tax Information
Office administration fees- RM 50.00 per rental.
Tax - 6 percent.
6 percent service tax - time and mileage.
Collection fees / delivery fees
GPS
One way fees

Age Policy
The minimum age for all drivers is 21 years and maximum 70 years.
Young drivers fees USD $20.00

Miscellaneous
All delivery and collections should be made on a request basis and all requests must be made to all stations.
Full customer details must be provided - contact and location address.

Delivery and collection is available only during station opening hours.
Delivery and collection fee for Malacca – USD $120.00 one way taxable.
Delivery and collection fee at Senai Airport and Johor Bahru USD $160.00 one way taxable.

Late arrival meet & greet services and fees are on request basis at all locations. MLA fees of RM 50.00 taxable 6 percent will apply for confirmed booking and between the hours of 10pm-8am.

Collision Damage Waiver
Collision damage waiver - cdw /excl.tax/
- car groups a/b/d USD $20.00
- Car groups c/e USD $30.00
- all other car groups USD $30.00

In case of damage of the car customer is still responsible for:
- car groups a/b/d USD $ 2300.00
- car groups c/e USD $ 2500.00

Theft Waiver-
- Car Groups A/B/D USD $20.00
- Car groups c/e USD $30.00
- all other car groups USD $30.00

In case of theft of the car customer is still responsible for:
- car groups a/b/d USD $ 2300.00
- car groups c/e USD $ 2500.00

After Hours Fee:

After hours Pick Up & Drop Off available. Please check with renting agent for details, $20 after hrs Pick Up & Drop Off fee applies. An extra charge will apply for both Pick Up & Drop Off from:  6:00 – 8:00   /  22:00 - 23:00

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Car Rental Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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