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kasina rent a car malaysia - kuantan airport car rental companies

Kasina car rental was established in 25 Aug 1982 , we started off in Penang, later in 1987 in Kuala Lumpur follow by 1988 penetrate Langkawi island and is the leading car rental company with 100% legal car rental permits, we provide best service like assisting customers with their luggages / prams and pushing wheel chairs of invalids passenger, we will park the car nearest to the arrival hall exit gate for wheel chair bound customer and ensure minimum stress at all times.

In our Mainland outlets -
For tired/jet lag customers we provide them with refreshment, We assist them to purchase the Touch N Go card ( Toll card ) and provide them the country road maps for guidance to hotel or food hunting. We loan customer phone charger, all in all we will make customer esp. from oversea, feel at home and that they are safe with friends in Kasina.
kasina rent a car malaysia depot information

Kasina Rent a Car Malaysia Rental Terms for travel between 01-Apr-2016 and 31-Dec-2019

An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard. The balance is to be paid directly to the supplier on arrival.

Kasina welcomes selected credit cards only - JCB, Visa and Master card.

The rental rates shown include full indemnity for accidental damage to third party property and bodily injuries. However, in line with the commercial insurance practice, the Renter is always responsible for an amount equivalent to the excess clause as follows:

Car Group (Mainland) - Excess Clause (Langkawi)
A - D RM5,000.00 A - D RM 5,000.00
E - H RM10,000.00 F - G RM 10,000.00
SA - VD RM10,000.00 SA - VD RM 10,000.00

(Mainland) - Non-Waivable Damage Excess (Langkawi)
A - D RM1,000.00 A - D RM 1,000.00
E - H RM 2000.00 F - G RM 2,000.00
SA - VD RM2,000.00 SA - VD RM - 2,000.00

It is to be noted that using the vehicle in contravention of any of the terms and conditions in the Rental Agreement will invalidate the CDR even though it is accepted by the Renter.

Renter is reminded that underbody and overhead damage is at the Renter's risk at all time and insurance is void if vehicles are driven on unsealed and unmade roads or surfaces.

In additional to the above, CDR coverage will only be effected subject to the availability of a police report made within 24 hours.

Missing vehicle accessories and windscreen damage are not protected under CDR.

All rentals are subject to the full terms and conditions set out in the Rental Agreement.

The Renter may also purchase PAI for coverage of up to RM120,000.00 at a fee of RM7.00 per day for a vehicle. The PAI covers permanent disability and death, and includes medical expenses of RM1,000.00 per person per accident based on maximum seating capacity of the vehicle. Full terms and conditions apply.

Kasina recognises all current Malaysian driving licences. Overseas visitors may use recognised current licences issued by their country of residence. It is important that the Renter and any additional drivers must be at least 21 years of age and over, and have held valid licences for at least one year. Provisional drivers and newly qualified drivers are prohibited from driving Kasina vehicles.

Kasina reserves the right to decline a prospective Renter whose driving license carries an endorsement.

Any extension of rental beyond the agreed return date and time must be arranged in advance with the required additional rental cost paid, to ensure that the extension of insurance cover can be arranged. Failure to do so may mean the Renter is driving the vehicle without CDR coverage.

All Kasina vehicles are insured for driving in Malaysia and Singapore only. Customer may enter Singapore at their own risk. No permission will be given for driving into Thailand.

All Kasina Langkawi registered vehicles are to be used in Langkawi only. No permission will be given for taking the vehicles out of the island.

Vehicles may enter Singapore subject to the purchase of the Autopass at the Causeway, and it is the Renter's responsibility to obey all relevant traffic requirements while driving in Singapore, such as Electronic Road Pricing (ERP) and other Toll charges. Kasina will not be liable for any replacement of vehicles if the rental car is prohibited to enter Singapore due to Unpaid traffic fine by previous rental - as Kasina is not able to track and will not be aware of this prohibition until the car enters Singapore).

Vehicle must be returned in Malaysia.

Singapore citizens/permanent residents are not allowed by the Singapore Law to drive Malaysian registered cars in Singapore.

One - Way Rental services are available at the Renter's convenience. However, a minimum 3 rental days plus repositioning fee are applicable. Details will be made available at time of enquiry.

Petrol/Diesel is not included in the rates. Each vehicle is supplied with a full tank and shall be returned with a similar full tank. Otherwise, refuelling charges will be applied at the Renter's expense.

All traffic, parking offences, court costs and other expenses that may be charged to Kasina which are the direct responsibility of the Renter's possession or misuse of a Kasina vehicle, will be fully borne by the Renter. Kasina will contact the Renter where possible if it receives parking or traffic summons pertaining to the period under rental. Otherwise, the Renter's particulars will be submitted to the authority concerned.

No Show
In the event of no show, the initial deposit paid remains non-refundable. In addition to this, 1 day rental charge will be imposed.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Car Rental Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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